▶在线联系方式　Online Contact Information

1. Phone 联系电话:  

+86 (0)21 62668210（ International call   国际）

+86 18721681668 （ 24-hour on-call phone  全天候接听）

2.Helpline 求助专线: 

4008-088-711（China Mainland 仅限中国大陆境内）

※Important Notice: After 6:00 PM (GMT+8), for urgent assistance, please call

▶邮箱/微信联系方式：Email / WeChat Contact Information

1.Email /电子邮箱： 

☛guojiyunshi@joy-mall.com.cn  （Chinese-language Case Coordination 中文案件协调）

☛partner@airbridgeglobal.com（Global Partners & Agency Coordination 全球代理与合作伙伴）

☛info@airbridgeglobal.com （General Information & Public Inquiries  综合咨询与公众联系）

2. 微信联系：请扫描以下二维码

WeChat Contact: Please scan the QR code below.

服务保障承诺  Service Guarantee Commitment

✅   透明收费：清关服务费、运输费、翻译认证费明码标价，无隐形消费

Transparent Pricing: All fees for customs clearance, transportation, and translation/authentication are clearly listed — no hidden charges.

✅   进度可视：专属客服实时更新申报节点，同步海关审批结果

 Progress Transparency: A dedicated service representative provides real-time updates on declaration milestones and customs approval status.

✅   应急响应：协调加急通道处理航班延误、文件补录等突发情况

Emergency Response: Coordination of expedited channels to handle flight delays, document resubmissions, and other urgent situations.

选择我们的理由  Reasons to Choose Us

✅   极简委托：清关服务费、运输费、翻译认证费明码标价，无隐形消费

Simple Engagement: Customs clearance, transportation, and translation/authentication fees are clearly listed with no hidden charges.

✅   透明进度：专属客服实时同步清关节点，关键文件电子化存档可查

Transparent Progress: Dedicated service representatives provide real-time updates on customs clearance milestones, with key documents digitally archived for easy reference.

✅   运输保障：双驾驶护运，全程行车记录GPS定位

Transportation Assurance: Dual-driver escort with full journey GPS tracking.

✅   快速通关：北京/上海/广州三大枢纽机场设立遗体棺柩清关专窗，可优先通关放行

Expedited Customs Clearance: Dedicated clearance windows for coffins at Beijing, Shanghai, and Guangzhou airports, allowing priority processing and release.